How to Place a Bid and Set Up Auto Bidding

1. Select an Auction:

On the ITAD Auctions platform, you can browse auctions by selecting categories from the left-hand menu. For example, under "Computers," you may explore subcategories such as "Laptops" or "Spareparts."
Alternatively, view the active auction list in the center of the page, which displays auction details like the title, category, number of units available, time left before closing, auction starting bid or current highest bid and how many bids have been placed.

2. Filtering Auctions:

You can sort auctions using the filter located in the top-right corner:
Newest: Shows the most recent auctions.
Closing Soon: Shows auctions that are about to close.
The Closing Soon filter is useful when you want to focus on auctions that are nearing their completion.

3. Searching for Auctions:

Use the search bar at the top to find specific items. For instance, if you're looking for Apple products, type “Apple” and press Search to display relevant auctions.

4. Auction Detail View:

After clicking on an auction, you will be directed to a detailed page showing in-depth auction information.

Auction Information:

Key details include the number of units available, the location of goods (seller-specified location of goods), bidding Incoterm and the time remaining before the auction ends.
Remember that the auctions come from different sellers. The location of the goods generally reflects the seller’s location. If you need more information about the seller, ask in the chat, we will answer as much as possible, but will not give the name of the company, it is visible only to the winner of the auction.

Description and Item List:

The description provides further details, such as the condition of the items or their intended use (eg. 300pcs Lenovo Thinkpad X - A Grade). Below the description, you’ll find a list of products within the auction lot, including models and quantities + photos, when added.
You can download the full list of items by clicking on the Download link.

5. How to Place a Bid:

Manual Bid:

Enter your bid amount in the bidding window and click the Bid button. Make sure your bid is equal to or higher than the starting price and follows the minimum increment (e.g., €100).
Once you click Bid, a confirmation window will appear, asking you to review your bid, shipping address, and important terms before submitting.

6. Setting Up Auto Bids (Autobid):

If you prefer automatic bidding, click the Auto bid button.

Auto Bid Confirmation Pop-Up:

A confirmation window will appear, where you can enter your maximum bid. The system will automatically increase your bid in increments until the maximum amount is reached.

Important Notes:

Auto bids cannot be removed once placed.
An initial bid (e.g., €100) will automatically be placed to start the autobid process.
Review your shipping address and make sure it is correct before clicking Place auto bid.

7. Bid Confirmation (Manual and Auto Bid):

After placing your bid, the confirmation window will display key information:
Your bid applies to the entire auction lot, not individual items.
You are placing your bid based on the information provided in the auction description.
If you placed the wrong bid, contact us immediately.
A penalty fee may apply if you cancel after the auction closes.
Double-check your shipping address before submitting the bid.

8. Bid Notifications and Updates:

If someone outbids you, you will receive a notification via email.
The browser automatically refreshes to show live bids.
Time Extensions: In accordance with the rules of an English auction, five minutes will be added if a bid is placed just before the auction is set to close. This will continue until no further bids are made.
To review your bid history for both current and closed auctions, navigate to the Dashboard > Buying section.

9. In Case of a Mistake:

* If you mistakenly placed the wrong bid, get in touch with the support team immediately using the chat widget button.

Updated on: 22/09/2024